This casino is totally dishonest and has no intention of paying out. I fully understand and accept that everyone will experience long streaks of bad luck. Reply i have lost hundreds from this casino, they happily accept my deposits but when i should ask for a withdrawal i get aggressive replies "I am sorry to inform you that your cash-in has been confiscated. Platinum Play casino offers excellent graphics and realistic 3D sounds for the ultimate virtual casino experience possible. I haven't played the other games on the site just the slots so I can't comment on the other games. When it comes to tablets, the same rules apply and the larger screen will present the rich theme for the slots even better, while the controls have been designed to work on touchscreens. Platinum Play is your number one online casino for bonuses and entertainment!
The best casino games from Microgaming
Platinum Play currently offer over top casino games. This extensive collection will suit all Canadian players, regardless of skill level, bankroll or online gaming preferences. You can choose to download the Platinum Play Microgaming casino platform to your desktop for the best possible online gaming experience possible or simply play directly from your browser with Instant Play.
Platinum Play casino offers excellent graphics and realistic 3D sounds for the ultimate virtual casino experience possible.
The casino offers a wide variety of payment options to suit most needs and preferences including credit and debit cards, eWallets, prepaid cards and bank transfers. Platinum Play offers a comprehensive loyalty rewards program. The program features multiple tiers with each successive tier offering bigger and better rewards. This casino is totally dishonest and has no intention of paying out.
When I attempted a withdrawal without the needed wagering limit, they confiscated my credits without notifying me or explaining why. Should not be allowed to operate. Having read your complaint I have contacted the casino to find out what the issue is on your Platinum Play account.
All that has transpired is the casino followed their standard Terms and Conditions in that you deposited and played and then tried to withdraw without having met the wagering requirements. This withdrawal was simply not processed and an email sent to you explaining that you have not met the wagering requirements as yet, also detailing how much you have wagered and how much you need to still wager.
In the same email it does also explain that if you try to withdraw again without meeting the wagering requirements the bonus amount will be forfeited. The problem is you did try to withdraw again 4 days later, still without having met the wagering and this is the reason the bonus amount was forfeited. To find out how much you had wagered so far you could have contacted the casino support via chat, email or telephone. In this case, as far as the casino is concerned they followed the correct procedures and I have to agree.
Recently decided to try my luck at platium play,what a mistake,how can every machine not hit anything ,went through my money very quickly ,will not play agin. Fortune Lounge casinos are the Cream of the Crop! My favorite of these is Platinum Play! Fast, Fast, Fast, Payouts!
Outstanding Customer support, and one of the largest selections of games…from Table games, to Slots, to Video poker! You will not find a better place to entertain yourself from the comfort of your living room, Bar None! Best casino so far, I love platinum play , great customer service, fast payouts, big money!!! I think platinum play is one big ripoff, I played at least 10 different casinos and they by far are the worst be careful.
In order to continuously improve our service, I regularly monitor forums as the information we receive makes us revisit the way in which we operate. This has already resulted in us changing a number of policies and procedures to benefit players. If anyone has an issue with any of our casinos that could not be resolved by our able staff, please do not hesitate to contact me directly at vpops fortunelounge.
I love love love Fortunelounge! I get alot of play for my money and my cashins are in my bank acct within 2 days. What more can you ask for? Platinum Play is one of the casinos that I consider an all-time favorite. As with any casino, sometimes I have a run of bad luck but overall, I have cashed out nice wins over the past year. The withdrawals have been handled quickly. Also, I like having the casino call me to let me know of deposit specials they have for existing members. I am a member of each and every one of the Fortune Lounge casinos but this one is definitely the best.
I agree with the storage and handling of my data email address, name, comment by this website. If you agree to these terms, please click here. Des on December 24, Phan V Huynh on June 24, Reply Did u get ur winnings? John Smith on September 7, Reply Made a deposit decided to quit the site and asked for my deposit back.
Ursula Mullins on September 3, Reply I have tried to cash out a small amount but they keep putting it back into the account. Danielle on August 14, Take your time platinum.. Darren on July 23, Tim on July 25, Reply I won a jackpot and requested to have 3, Susan on May 13, Reply great game selection and promotions! Louis on May 10, Reply Platinum Play was recommended to me by a guy from work. RichmondCasinoGuy on March 20, Good payouts, better support staff, and maybe some of the best variety of games on the internet.
I def recommend it! Wendy on March 18, Reply I have played at this casino for a month or 2, no winnings withdrawn. Reply I have been playing at platinum play for less than a month.
Vartan on August 3, Reply Reading all these comments , I would like to say — how many of you actually read the terms and conditions regarding the casino before you sign up? Atesz on August 22, Reply I pay here but I regretted I played I won a bit and when I have asked my prize blocked for no reason and justification there and even paid my money not given to telling lies only real scum gang money to a penny you see them and that the robber can work freely It is outrageous.
Game boy on February 1, Reply Platinum Play all the comments that I've read i totally feel for them ,I played there dropped probably couple thousand and nothing ,i understand you lose most of the time but at platinum play the pays are horrible i have closed my account their and will never play there again. Michael on October 15, Reply I have played this casino on and off for years in the vain hope I might win some money. Tom on September 20, Reply These online casinos have got to be the biggest scam of the decade.
Crazier Hayzie on July 6, Alana on June 18, Wes on May 23, LindZ on May 15, Mel on May 15, Reply this casino is biggest scam i won they said they will sent the money sent them all my ducements bank info i even requested check in mail after days and days they said working on it i kept playing and playing and waiting for them to send me money and they never did i lost everything i won i didnt even get mad cause i knew there was no way i was rciving this money i knew its bs and scam so i didnt bother with them i advice u dont ever play there even if u win its pointless u wont get ur money.
Not Impressed on April 10, Doesn't matter on April 4, Reply Don't waste your hard earned dollars on this casino. Tanya on April 4, Reply Go to a local casino you have a way better chance to win. Replica Patek Philippe Watches on April 4, Reply It seems there is always some holiday going on when you want to cash in! Michaela on March 13, Laurie Roeper on February 15, Reply I have been a player at Fortune Lounge Casinos since Reply I had a terrible experience with this Casino..
Reply Never, I say never and nobody play in this casino! Andy on August 9, Reply This is a terrible casino with very poor customer service, I warn anyone who is thinking of playing in this casino to go else where.
HenryH on July 27, Caitlin on July 27, Reply This happend a long time ago at royal vegas casino i won dollars on video poker,tried to get the money out but got a thousand qestions instead,so i continnued playing on black jack and got dollars tried again to get the money out tried for over 1month got tired played more and started to loose but only when i put in more money in the pot,so eventually i lost it all,the casino manager felt sorry and gave me dollars in loyalty that i could not cash in enyways so who cares,probably only family members who win and get at their casinos.
Reply this comment is for Platinum Play customer service I was attempting to join your survey group. There are literally dozens of other more professional survey groups "out there" thought you needed this honnest comment regards babybear. Stephan on February 20, Reply At first, sorry for my bad English.. Reply This has got to be the worst online gaming anywhere on the internet the promotions are designed to get you stuck in a loop of terms and conditions that are not shown anywhere clearly … if you ask for any money there is normally a problem i.
Reply i have lost hundreds from this casino, they happily accept my deposits but when i should ask for a withdrawal i get aggressive replies "I am sorry to inform you that your cash-in has been confiscated. Chris Leighton on September 16, Reply Hello all, I have experienced similar " Platinum Play " problems in obtaining a payout of a few hundred canadian dollars.
I have never had this request with other online casinos. Cosier on August 14, Inquartata on December 31, Mat on September 14, Donna on July 13, Reply As a past member of Platinum Play Casino, I have to say that it was a very enjoyable experience. Donald on March 30, Reply I think this casino is a rip off, I had two people refered to platinum play casino both of them signed up and deposited 50 dollars each and I never got my referal bonus, Im glad that they are not in the US anymore.
Gina on October 14, Sandy on July 18, Reply I deposited money with the casino, won a small amount and asked to have a check sent to me.
Janet on June 28, Reply I am actually surprised at the bad comments about this Casino. Stephanie on September 27, Kevin on April 1, Reply The free play is an absolute scam. David C on January 8, Reply I must say, I think that Platinum Play and their affiliates within the Fortune Lounge are the most honest, have the best payouts, and great customer service.
Reply had my fill with that no good casino. Reply i love all of ur casinos. Reply I have never been more disapointed as I am in this casino. T Houts on April 11, Imrie on March 15, Reply This casino is totally dishonest and has no intention of paying out.
Platinum Play on March 15, Reply Dear Debra, Having read your complaint I have contacted the casino to find out what the issue is on your Platinum Play account. Pam Johnson on December 26, Reply Recently decided to try my luck at platium play,what a mistake,how can every machine not hit anything ,went through my money very quickly ,will not play agin.
Michael Byerly on May 20, Reply Fortune Lounge casinos are the Cream of the Crop! Reply Best casino so far, I love platinum play , great customer service, fast payouts, big money!!! Larry Jones on February 24, Reply I think platinum play is one big ripoff, I played at least 10 different casinos and they by far are the worst be careful.
Platinum Play on February 24, Reply In order to continuously improve our service, I regularly monitor forums as the information we receive makes us revisit the way in which we operate. Thank you for the comments in this review too. Reply Another Fortune Lounge Favorite! Fast responses, fast payouts, Feel confident playing there. Reply have won there quite a bit very fasr payout love their customer service too. Diane on February 4, Reply I love love love Fortunelounge!
Many casinos have what they call a "platinum tier" for higher level players, but at Platinum Play, not just high rollers, but every player gets platinum treatment. The online casino, which is one of many that are operated by owner Digimedia, Ltd. The Fortune Lounge is dedicated to providing its members with outstanding customer service, along with many opportunities to sample new games and compete for fabulous prizes. Therefore, it is no surprise that savvy online gamblers all over the world have made Platinum Play their casino of choice.
Unfortunately, Platinum Play is "no play" for residents of the U. But if you can play at this casino, there is no better time to join than right now so you, too, can be part of Platinum Play's big 10th anniversary celebration!
Microgaming , which is a gaming industry leader, powers Platinum Play. Microgaming is known worldwide for being at the forefront of the latest technological innovations. Therefore, at a Microgaming casino, such as Platinum Play, users can expect no less than great game variety, state-of-the-art graphics and sound quality, and smooth and efficient functioning every time.
If you are at all concerned that because Platinum Play is not brand new that the casino games and software are no longer current, you can put those worries to rest.
One of the reasons that Microgaming is considered to be a leader is that it is dedicated to keeping its gaming software current and up to date. Platinum Play makes full use of the very latest play-enhancing features, keeping it on a par with those online casinos that are offer the latest software and games. But unlike the new casinos, Platinum Play brings you the advantage of a decade of online experience.
The software downloads onto your computer easily and quickly, which means that task can be accomplished in a few minutes, allowing you to enjoy all of the games on Platinum Play. You don't have to play in download mode. You may elect to sign in and play at Platinum Play's no download casino, which you may access through your computer's web browser, Platinum Play mobile casino games are also playable on smartphone or tablet devices.
Funding your account with any of the 16 accepted banking methods is easy, too. Probably the toughest thing for any player to do at Platinum Play is to decide which of the hundreds of great casino games they're first going to try. There are more than games. You can play a different game every day of the year and you would still barely scratch the surface of what Platinum Play has to offer.
Being bored is not an option at this casino! If you love slots , you'll be happy with the selection at Platinum Play, which includes everything from those classic three-reel, one-payline machines to advanced five-reel slot machines that include highly popular progressives offering huge payouts.
The jackpots for these slots get so big because of Microgaming's central shared prize pool to which Platinum Play belongs. In fact even the lesser payouts are far from shabby. As if all that's not enough, as a Fortune Lounge member, you get the opportunity to participate in special daily and weekly slot tournaments.
And, since Microgaming is continually coming up with new slot games, some of which are released early to Platinum Play Casino, you can be among the first to try them. But Platinum Play is more than strictly a slots paradise. If you prefer table games, you have plenty to choose from also. Not only can you play all of the traditional favorites like blackjack, roulette, baccarat, and craps, but you can try out different variations of some of these games.
You may be someone who has always played double zero or American roulette. At Platinum Play, you may still enjoy that game, but you can also play single zero roulette games, which have half the house edge.
These include French and European roulette. Likewise, Platinum Play offers multiple ways of playing blackjack. However, if you decide to play any variation of the game other than the standard to which you are accustomed, take the time to learn the rules and basic strategy changes beforehand.